Frequently Asked Questions

1. Why was I contacted by your firm?

MarinHealth recently informed us —under a discovery order—that your Emergency Department visit was likely captured on a ceiling camera and streamed where it could be viewed by non-medical personnel, such as the hospital’s security officers. The letter informs you of that finding and invites you to help establish your right to compensation in this lawsuit.

2. Does your communication mean I was definitely recorded?

If you were contacted, that means MarinHealth’s disclosures identified you as one of the patients who were treated in a room with a camera during the time the recording system was operational.

3. What is the lawsuit about?

Plaintiff accuses MarinHealth of recording Emergency Department (“ED”) patients without their consent, exposing their medical information to unauthorized viewers, failing to secure the videos, and failing to notify the victims about these violations of HIPAA, the CMIA, and other laws.

4. Who is included in the proposed class?

All persons recorded or live-streamed in MarinHealth’s ED without notice or consent between December 21, 2019 and present.

5. What compensation does the lawsuit seek?

Plaintiff asks the Court to award each class member:

• Repayment of all ED charges you and your insurer paid for the visit in question.

•  Actual, statutory (minimum $1,000), and punitive damages for privacy violations.

•  Injunctive relief ordering MarinHealth to delete or secure the videos, notify every victim, and overhaul its privacy safeguards.

•  Attorney fees and litigation costs, so patients bear no out-of-pocket expense.

 6. What is the Patient Survey I was asked to complete?

You may have received a letter from us asking you to participate in a brief survey. The information from this survey will help the court determine whether patients like you should be included in the lawsuit and share in the recovery obtained from MarinHealth if the case is successful.

7. Will I owe any money to participate?

No. There is no charge for completing the survey or being included in the lawsuit. The complaint asks the Court to make MarinHealth pay attorneys’ fees and costs if the case succeeds. Any fees earned by Plaintiff’s counsel would come from the recovery MarinHealth pays in this litigation.

 8. What are the next steps in the lawsuit?

Evidence Gathering – The parties are still gathering evidence to support their claims and defenses in this case.

Class-certification motion – The court has set June 15, 2026 as the deadline for Plaintiff to file a class certification motion to have other recorded patients included in this lawsuit. If the court grants that motion, the lawsuit will proceed as a class action and class members will be able to participate in the recovery obtained from it. If the class certification motion is unsuccessful, other recorded patients will not be included in the lawsuit.

Settlement or Trial – The parties are free to have settlement discussions while the lawsuit continued. If no settlement is reached, the Court will set a trial date to decide liability and damages.

9. Will participating affect my future care at MarinHealth?

Retaliation for joining a class action is unlawful. The suit seeks only monetary and injunctive relief—it does not ask patients to change providers. If you feel uneasy about continuing care there, discuss alternatives with your physician or one of our attorneys.

10. Where can I find more information?

You can email your questions to info@consumerlaw.us or submit them through this website. If you prefer to speak with an attorney, you can use the scheduling tool on this website to book a free consultation.

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